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550 5.7.26 Gmail bounce: SPF hard fail

Permanent failure (550 5.7.26): the receiving system will not accept this message as sent, so resending it unchanged will not help. Fix the cause first.

What 550 5.7.26 means

The envelope sender's SPF record ends in -all (hard fail), and the sending IP is not listed, so Gmail rejects the message.

Message text

The (E)MAIL FROM domain [domain-name] has an SPF record with a hard fail policy (-all) but it fails to pass SPF checks…

This is an excerpt: the provider's documentation shortens the message. Full text: provider documentation

Common causes of 550 5.7.26

How to fix 550 5.7.26

  1. Run SPF checker and add the sending service's include or ip4 mechanism.
  2. Make sure every service that sends for the domain is listed before relying on -all.

Check your domain

Check the SPF record of your sending domainRuns in your browser; nothing is uploaded.

Have the full bounce message? Paste it into the bounce code lookup and it will match the code and the provider for you. Open the bounce code lookup.

How to read 550 5.7.26

The first part, 550, is the SMTP reply code. Requested action not taken, mailbox unavailable: the mailbox does not exist, is not allowed, or the message was refused for policy reasons. Replies that start with 4 are temporary and replies that start with 5 are permanent (RFC 5321 §4.2.1).

The second part, 5.7.26, is an enhanced status code (RFC 3463 §2) written class.subject.detail. Class 5 is a Permanent failure (5xx): the command was rejected and the sender should not repeat it unchanged (RFC 5321 §4.2.1; RFC 3463 §2).. Subject 7 is security or policy: authentication, authorization or policy refused the message. The detail number refines the subject, and providers may define details of their own, which is why one code can read differently at Gmail, Microsoft and Yahoo.

Do not keep resending the same message: a permanent failure repeats until the cause is fixed. Correct the cause, then send a new message.

Official source: knowledge.workspace.google.com. Last verified 2026-10-20.

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FAQ

What does 550 5.7.26 mean?

The envelope sender's SPF record ends in -all (hard fail), and the sending IP is not listed, so Gmail rejects the message. This is a permanent failure.

How do I fix 550 5.7.26?

Run SPF checker and add the sending service's include or ip4 mechanism. Make sure every service that sends for the domain is listed before relying on -all.

Is 550 5.7.26 permanent, and should I retry?

550 5.7.26 is a permanent failure, so retrying the same message will fail again. Fix the cause first, then send a new message.

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